Privacy Policy

Introduction

Quomlarevorp operates the website quomlarevorp.world and provides car detailing services including hand washing and interior cleaning. This policy describes how we collect, use and protect your personal data in connection with our services and this site.

Information we collect

We may collect the following categories of information:

  • Identity and contact data: name, email address, phone number when you book, use our services or contact us
  • Booking and service data: vehicle information, appointment preferences, service history
  • Communication data: messages you send via the contact form or by email
  • Technical data: IP address, browser type, device information and usage data when you use our website
  • Cookie and tracking data: as described in our Cookies policy

How we use your information

We use the information we collect to:

  • Schedule and perform car detailing services (hand washing, interior cleaning)
  • Respond to your enquiries and communicate about appointments
  • Improve our website, services and customer experience
  • Comply with legal obligations and protect our rights
  • Analyse site usage where we use analytics tools (see Third-party services)

Legal basis for processing (GDPR)

Where the GDPR applies, we process your data on the following bases:

  • Contract: processing necessary to perform our agreement with you (e.g. booking and providing detailing services)
  • Legitimate interests: operating our business, improving our site and services, communicating with you about your bookings
  • Consent: where we have asked for and you have given consent (e.g. marketing, non-essential cookies)
  • Legal obligation: where we must process data to comply with the law

Information sharing and disclosure

We do not sell your personal data. We may share your information only in these situations:

  • With service providers that help us run our business (hosting, email, analytics) under strict confidentiality
  • With third-party tools named in this policy (e.g. Google Analytics, Google Maps) as described in Third-party services
  • When required by law or to protect our rights, safety or property

Data security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration. This includes secure hosting, limited access to personal data and safe handling of contact and booking information. No method of transmission over the internet is completely secure; we encourage you to use strong contact details and to contact us if you have concerns.

Your rights and choices

Depending on your location you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability where technically feasible
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority (e.g. in the EU)

To exercise these rights contact us using the details in Contact information.

International data transfers

We are based in the United States. If you are in the European Economic Area or another region with different data protection laws, your data may be transferred to and processed in the US or other countries where our service providers operate. We ensure appropriate safeguards (such as standard contractual clauses or adequacy decisions) where required by applicable law.

Data retention

We keep your data only as long as necessary for the purposes set out in this policy or as required by law. For example:

  • Booking and contact data: for the duration of our relationship and a reasonable period after for enquiries and legal obligations
  • Marketing data: until you withdraw consent or opt out
  • Analytics and logs: as defined by our analytics provider or our internal policy, typically no longer than needed for analysis and security

Children's privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.

Third-party services

Our site may use the following third-party services that collect or process data:

  • Google Ads conversion tracking: we may use Google Ads to measure conversions (e.g. form submissions or visits). Google may set cookies and use data as described in Google’s Privacy Policy.
  • Remarketing: we may use remarketing to show relevant ads to visitors who have been on our site. This may involve cookies and similar technologies from Google or other partners.
  • Google Analytics: we may use Google Analytics to understand how visitors use our site (pages viewed, traffic sources). Data is processed according to Google’s policies; we may use options to anonymise IP or limit data retention.
  • Google Maps API: we may embed Google Maps to show our location. Use of the map is subject to Google’s Privacy Policy and Terms of Service; Google may collect data when you interact with the map.

These services have their own privacy and cookie policies. We do not control their data practices; we encourage you to review their policies.

Use of cookies

We use cookies and similar technologies as described in our Cookies policy. This includes necessary cookies for the site to function, and may include analytical and marketing cookies where we use tools such as Google Analytics and Google Ads. You can manage your preferences via your browser or our cookie notice.

Policy updates

We may update this Privacy Policy from time to time. The current version will always be available on this page. We will indicate the last update date where appropriate. Continued use of the site or our services after changes constitutes acceptance of the updated policy where permitted by law.

Contact information

For questions about this Privacy Policy, your data or your rights, contact us at help-desk@quomlarevorp.world or 360 E Troy Ave, Indianapolis, IN 46225, United States.